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How to get in touch

We continue to develop our communication systems to help keep you fully informed.

Please ensure all contact details for students are up to date at all times - contact the main school office with changes.

Please be aware that staff can not always respond to queries instantly. We will try to ensure all communication is swiftly dealt with.

The new Class Charts app will be used extensively to try to combine much of what we communicate. Parents/carers should have received separate specific information about how to download and use the app. https://www.classcharts.com/

Home to School Communication

These are the methods parents / carers should use to get in touch with school:

Detail Type of Communication Information
Reporting absence 

Text school detailing the reason

Phone school office number if absolutely necessary
07860055921 (text only number)
Whole school concern or serious concern A member of the Senior Leadership Team: Headteacher, Senior Assistant Headteachers, Assistant Headteachers, Business Manager Telephone or email - see contact details in the Staff tab on this page
Pastoral concern
  • Pastoral Support Manager
  • Senior Assistant Headteacher - Inclusion
  • Assistant Headteachers - Engagement and Progress (Key Stage 3/4)
  • Assistant Headteacher - Head of Post 16
  • Heads of House
As above
Faculty or subject concern Heads of Faculty As above
Data, assessment or progress concern Mr Melton - Senior Assistant Headteacher   As above
Information on your child For password or other related queries speak to Mr Adams - IT Systems Manager Email a.adams@tuptonhall.org.uk 
General non-urgent enquiries enquiries@tuptonhall.org.uk Telephone or email - see contact details in the Staff tab on this page
SEND / Inclusion Mrs S Burton - SENDCO & Deputy Leader of Inclusion Telephone or email - see contact details in the Staff tab on this page
Safeguarding issues   Mrs Webb - Senior Assistant Headteacher (Inclusion) Telephone or email - see contact details or email: safeguarding@tuptonhall.org.uk
 

Please only use email to contact staff who are identified by a hyperlink in the ‘Staff List’ under the Staff tab on the school website.

Please allow 5 working days for staff to respond.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
School to Home Communication

These are the methods we use to keep in touch with parents / carers:

Detail Type of Communication Information
Progress and attainment
  • Information attached to emails
  • Three printed data sheets and one full printed report sent home with students

Forgotten your login or need IT help? Email Mr Adams - IT Systems Manager

Praise
  • Live on Class Charts
  • Post card home
  • Letters posted
  • Email
  • Rewards – House Points (to be launched after Christmas)
  • Phone call

House points used by all teachers to reward students

Other forms of praise used in different ways by different subject teachers
Face to face   Three calendared parents and staff meetings throughout the year Focus and agenda items to be published prior to each event 
Behaviour

Serious incidents by telephone

ALL incidents on Class Charts
 
Policies, copies of letters home  & key dates
  • Email
  • Twitter
  • Facebook
  • Website

Twitter and Facebook inform of major updates to the content on our website

Policies, information and letters home published on website
Important information or changes to information
  • Messages on Class Charts
  • Email
  • Twitter
  • Facebook
  • Website
Emergency notices like snow closure days - on school website / social media, broadcast on local radio and Derbyshire County Council website
Health issues  Phone